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About NALS

The National Approved Letting Scheme is an accreditation scheme for lettings and management agents offering peace of mind to landlords and tenants in knowing that they are dealing with a firm which agrees to meet defined standards of customer service, together with having in place the necessary insurances to protect clients' money, plus a customer complaints procedure offering independent redress.  
 
What are the aims of the Scheme?
 
  • To provide an accreditation scheme which establishes minimum levels of service and is open to all bona fide firms and Residential Social Landlords providing lettings and management services in the private rented sector. Firms will be required to meet the criteria and standards that may from time to time be reviewed by the Board to ensure a dependable service to landlords and tenants incorporating the highest levels of consumer protection.

  • To monitor compliance by those accredited to the Scheme and oversee complaints handling by member firms and withdraw or suspend accreditation as a means of giving confidence to property owners and tenants dealing with a member of the Scheme.

  • To promote best practice in lettings and management by agents in respect of the private rented sector and, where appropriate, publish and promote information to members.

 
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without notice. Details of properties are provided from information received, and their accuracy cannot be guaranteed. Photos on this website are copyrighted but are licensed as
such for further reuse.

Please note that the details on the web site have been prepared by and are the responsibility of the local agent who is trading as a andrewleeslettings.co.uk agent under licence. Lees Partnership (Taunton) LTD take no responsibility for the details prepared by the individual agents nor for any actions that the individual agents might take. For the full details of each agent including their addresses and contact numbers please refer to the contact us page of the web site.

 
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